Brad Fay, Chief Operating Officer of the Keller Fay Group, a New Jersey-based award-winning word of mouth research and consulting company he co-founded with CEO Ed Keller. Co-author with Keller of The Face-to-Face Book, Brad is a member of the Board of Directors of the Word of Mouth Marketing Association, the Secretary/Treasurer of the Market Research Council, and has lectured about survey research at Rutgers, Yale University, and Boston University.
Research by the Keller Fay Group shows that this generation lives as comfortably in the real world as they do in the digital world. Brad joins Keeping Up with Gen Y to discuss how Gen Y are really voracious consumers of all media, both digital and non digital, and use that content to connect with peers online as well as in person. He also advises marketers looking to reach this generation to create ideas that are compelling, talk-worthy, and shareable.
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